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SUBARU STARLINK™ Connected Services

SUBARU STARLINK™ Connected Services1 helps keep you and your Subaru secure whether you’re in your vehicle, at your computer or on your mobile device. The services include Remote Engine Start with Climate Control, Advanced Automatic Collision Notification, customizable Vehicle Alerts and more. In addition, the SUBARU STARLINK™ Connected Services Concierge helps with tasks such as finding points of interest and scheduling service appointments.

SUBARU STARLINK™ Connected Services Features

STARLINK STARLINK™ Concierge

SUBARU STARLINK™ Connected Services Concierge

SUBARU STARLINK™ Connected Services Concierge is like an on-the-fly personal assistant. It brings you real-time assistance; all while you’re in your Subaru. Your SUBARU STARLINK™ Connected Services Representative can also help you search for points of interest, send directions to your vehicle navigation system and schedule service appointments at your authorized Subaru dealer—all with the touch of a button.

Vehicle Alerts

Vehicle Alerts

Through either MySubaru.ca or the MySubaru mobile app, you can set up alerts to manage how your Subaru is used by various drivers. There are three types of alerts that monitor where your Subaru is being driven (boundary alerts), how fast it’s being driven (speed alerts), and what time of day or night it’s being driven (curfew alerts). If any of these alerts are triggered, you receive an immediate notification on your mobile device.

Remote Engine Start with Climate Control

Remote Engine Start with Climate Control

Enjoy the convenience of remotely starting your vehicle and adjusting the ambient temperature of the passenger cabin through the MySubaru App on your mobile device. With this feature, your journey will be comfortable from start to finish.

Advanced Automatic Collision Notification

Advanced Automatic Collision Notification

Upon receiving the Advanced Automatic Collision Notification, a SUBARU STARLINK™ Connected Services Representative will attempt to establish voice communication with the vehicle occupants and alert the appropriate first responders. A SUBARU STARLINK™ Connected Services Representative will respond promptly, 24/7/365 via the vehicle’s SUBARU STARLINK™ Connected Services system to determine the nature of the emergency and provide support and the peace of mind you’ve come to expect from Subaru.

Vehicle Health Report

Vehicle Health Report

Here’s another feature aimed at keeping your Subaru in top form. SUBARU STARLINK™ Connected Services creates a monthly personalized report on MySubaru where you can view a full comprehensive diagnostic report on your vehicle.

Stolen Vehicle Immobilizer

Stolen Vehicle Recovery

Once the Stolen Vehicle Recovery Service has been initiated, local law enforcement can request to immobilize the vehicle. The next time someone tries to turn on your Subaru, it will not start. In the event that your Subaru is stolen, the SUBARU STARLINK™ Connected Services Representative works directly with police services to help with the recovery effort using GPS tracking technology.

Diagnostic Alerts

Diagnostic Alerts

If a check engine light or warning light appears on the instrument panel of your Subaru vehicle, you’ll automatically receive a notification via e-mail, text or the MySubaru mobile app. This alert will explain what the light means and how soon you should schedule a service appointment.

Enhanced Roadside Assistance

Enhanced Roadside Assistance

Press the blue “i” button on the overhead console of your Subaru vehicle for all non-emergency roadside assistance requests. Roadside assistance will be sent to your precise location via GPS.

Vehicle Condition Check

Vehicle Condition Check

Through the MySubaru.ca portal and the MySubaru mobile app, you can access vehicle diagnostics information, such as the remaining fuel range, odometer reading, general vehicle condition and more.

Remote Services

Remote Services

Through the MySubaru mobile app, you can activate various vehicle features remotely, including Remote Engine Start, Remote Lock/Unlock, Remote Horn and Lights and Remote Vehicle Locator.

Service Appointment Scheduler

Service Appointment Scheduler

A reminder of the next scheduled service appointment for your vehicle at your preferred Subaru dealer2 will appear on your vehicle information display. This same information is also available for viewing on MySubaru.ca and the MySubaru mobile app.

SOS Emergency Assistance

SOS Emergency Assistance

No matter where you may be in Canada or the US, pressing the red “SOS” button in the overhead console automatically connects you to your SUBARU STARLINK™ Connected Services Representative. The advisor can then send emergency assistance to your precise location.

Maintenance Notifications

Maintenance Notifications

When your vehicle requires maintenance, you will be notified via MySubaru to help ensure that your Subaru receives the proper care at the proper time.

Vehicle Security Alarm Notification

Vehicle Security Alarm Notification

If the security alarm on your vehicle is triggered, SUBARU STARLINK™ Connected Services sends you an alert automatically.

SUBARU STARLINK App

MySubaru App

Get the full capabilities of MySubaru right on your mobile phone with the MySubaru App.

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