Protection Plans

Coverage That Lets You Enjoy The Ride

Protection For You And Your Subaru Vehicle
Your Subaru vehicle was built to exacting specifications. We are confident in its reliability, but local climate, road conditions and normal vehicle usage cause even the best components to fail occasionally.
The Subaru Protection Plan is your safeguard against costly vehicle repairs and provides peace of mind while you're on the road. When you're protected by the Subaru Protection Plan, both parts and labour are covered - you pay only your deductible, where applicable, on covered repairs.

Peace of Mind
With a repair network throughout the Continental U.S. and Canada, Subaru's commitment to you is to provide a worry-free driving experience. Your Subaru Dealer offers professional, factory-trained technicians, using only Subaru authorized replacement parts for repairs performed on your Subaru vehicle.

Deductible
The Subaru Protection Plan is available in three deductible levels - $0, $100 or $250 - allowing you to select the deductible most appropriate to your needs.
For any covered repairs, you pay only the deductible plus taxes applicable to the deductible. Should the same covered part fail again, no deductible will apply to that failure.

Transferable Coverage
The Subaru Protection Plan can increase the resale
value of your vehicle. If you sell your vehicle before
your coverage expires, the remaining coverage may be transferable to a subsequent owner at no charge.

Loyalty Trade-In Benefit
If you decide to trade-in your vehicle at a Subaru Dealer, you may request that the value of the unused portion of your current Subaru Protection Plan
be applied to a Subaru Protection Plan on your next vehicle. This feature is only available at the time of vehicle trade-in.

Inflation Protection
The Subaru Protection Plan provides protection for you and your family against unexpected and rising repair costs. It can be the most valuable option you choose for your vehicle.

Don't be sorry!
Protect yourself with the Subaru Protection Plan.

Questions to help you select the coverage you need
1. Years present vehicle owned?_____
2. Planned years of new vehicle ownership?_____
3. Kilometres on present vehicle?________
4. Kilometres driven per year?__________
5. Accessory/Optional equipment level?
___Minimal ___Moderate ___Extensive

 
The Subaru Protection Plan has three levels of coverage
for you and your vehicle:

1. Engine:
Cylinder Block, Cylinder Head(s) and all internal lubricated parts contained within the engine including: Pistons; Piston Rings; Connecting Rods and Bearings; Crankshaft; Crankshaft Main Bearings; Camshaft; Camshaft Bearings; Cam Followers; Timing Chain or Belt; Timing Gears, Guides, Tensioners; Rocker Arms; Rocker Shafts; Rocker Bushings; Cylinder Head Valves; Valve Guides; Valve Lifters; Valve Springs; Valve Seals; Valve Retainers; Valve Seats; Push Rods; Water Pump; Oil Pump and Oil Pump Housing; Harmonic Balancer; Oil Pan; Timing Chain Cover; Intake and Exhaust Manifolds; Valve Covers; Engine Mounts; Seals and Gaskets.

2. Turbocharger/Supercharger: (factory installed only) Turbocharger/Supercharger Housing and all internal parts; Seals and Gaskets.

3. Transmission:
(Automatic or Standard) Transmission Case and all internal parts plus: Torque Converter; Flywheel/Flex Plate; Vacuum Modulator; Electronic Shift Control Unit; Shift Control Sensors; Transmission Cooler; Transmission Mounts; Oil Pan; Seals and Gaskets.

4. Transfer Case:
Transfer Case and all internal parts; Seals and Gaskets.

5. Drive Axle:
(Front and Rear) Drive Axle Case and all internal parts contained within the Drive Axle; Locking Hubs; Drive Shafts; Center Support Bearings; Universal Joints; Constant Velocity Joints; Axle Bearings; Four-Wheel Drive Actuator; Differential Cover; Seals and Gaskets.


All Items Listed 1-5 Plus 6-10

6. Steering:
Rack and Pinion Gear Housing and all internal parts plus: Power Steering Pump; Power Steering Hoses; Steering Knuckles; Tie Rod Ends; Steering Dampener; Upper and Lower Steering Column Shafts and Couplings, including Internal Tilt-Wheel Mechanism; Seals and Gaskets.

7. Brakes:
Master Cylinder; Power Assist Booster; Disc Brake Calipers; Wheel Cylinders; Compensating Valve; Brake Hydraulic Lines and Fittings; Hydraulic Control Unit; Seals and Gaskets.
The following ABS Parts are also covered: Electronic Control Processor; Wheel Speed Sensors; Hydraulic Pump/Motor Assembly; Pressure Modulator Valve/Isolation Dump Valve; Accumulator; Seals and Gaskets.

8. Fuel Delivery:
Fuel Pump; Fuel Injection Pump and Injectors; Vacuum Pump; Fuel Tank; Fuel Tank Sending Unit(s); Metal Fuel Delivery Lines.

9. Front and Rear Suspension:
Upper and Lower Control Arms; Control Arm Shafts and Bearings or Bushings; Upper and Lower Ball Joints; Radius Arm and Bushings; Torsion Bars and Mounts or Bushings; Stabilizer Bar, Links and Bushings; Spindle and Spindle Support; Wheel Bearings.

10. Restraint Systems:
Seatbelts and Passive Restraint Systems (S.R.S. Air Bags).


Most comprehensive Coverage

Virtually every mechanical part on your vehicle is covered except for those excluded under the general provisions section of our agreement.

Examples of non-covered parts include
Battery, shock absorbers, struts, manual transmission clutch assembly, glass, lenses, headlamps, light bulbs, fuses, upholstery, cup holders, paint, bumpers, body sheet metal, etc... Also, maintenance services and parts described in the owner's manual which include, but are not limited to: alignments, adjustments, cleaning, wheel balancing, tune-ups, spark plugs, spark plug wires, glow plugs, hoses (except steering and air conditioning), drive belts.

Please review these with you dealer.
" Note: Some components listed may not be applicable to your vehicle.

Subaru CARE- Customer Assistance for Roadside Emergencies
All Subaru Protection Plans feature the added benefits associated with the Subaru CARETM (Subaru Customer Assistance for Roadside Emergencies) program. Sponsored by Subaru Canada, Inc. and backed by Canada's leading automobile roadside assistance organization, the Canadian Automobile Association, Subaru CAREis designed to give you total peace of mind while traveling in Canada and the United States.
Subaru CAREprovides coverage against unexpected roadside failures such as lost/locked in keys, out-of-fuel emergencies, jump starts, flat tire changing, and emergency towing and winching. Additional benefits include: Trip Routing/Planning Services, Theft and Hit-And-Run Reward, Arrest Bond Certificate, and Trip Accident Assistance Service.

Subaru CARE Assistance is just a phone call away anywhere in the Continental U.S. and Canda. Your Subaru CAREProgram provides:

  • OUT-OF-FUEL DELIVERY

  • LOCK-OUT SERVICE

  • BATTERY BOOST

  • CHANGE OF FLAT TIRE

  • WINCHING AND EXTRICATION

  • TOWING TO THE NEAREST AUTHORIZED SUBARU DEALER, IF REQUIRED

  • PERSONALIZED TRIP PLANNING AND ROUTING

  • THEFT AND HIT-AND-RUN REWARD

  • ARREST BOND CERTIFICATE

  • TRIP ACCIDENT ASSISTANCE SERVICE
Out-of-Fuel Delivery
If your vehicle runs out of gas, an emergency supply of fuel of up to 10L (when available) will be delivered. You will be obligated to pay for this fuel at current pump prices (specific qualities, brands or octane ratings cannot be promised).
 
Lock-Out Service
If the keys are locked inside the passenger compartment of the vehicle, a service person will attempt to open the vehicle. You will be required to sign a release of liability form prior to service being rendered.
 
Battery Boost
If your vehicle's battery is dead, an attempt will be made to start your vehicle with a booster battery or other available means.
 
Change of Flat Tire
If your vehicle has a flat tire, the vehicle's serviceable inflated and mounted spare tire (where applicable) will be installed.
 
Winching and Extrication
Your Subaru will be extricated / winched by the service person when it can be safely reached from a normally travelled road or thoroughfare. Service is limited to one service vehicle and operator.
 
Towing
If attempts by a service person have failed to make a vehicle safely operable, towing service will be provided as follows:

A) Nearest authorized Subaru Dealer or authorized Subaru Service Centre within a 100 km radius; or

B) Nearest CAA contract station or Approved Auto Repair Service facility.

These emergency services apply to the Subaru vehicle registered in the Subaru CARE program, regardless of driver.
 
Other Services
In addition to the roadside emergencies covered, membership in the Subaru CARE program also provides:
 
Personalized Trip Planning and Routing
This service is provided for the personal use of the registered owner of the eligible vehicle which consists of preparation of personalized trip routing including when available, strip maps, fold-maps and Tour Books, appropriately marked for the traveller's destination. Full travel planning and booking services are also available if required.
 
Theft and Hit-and-Run Reward
A reward of $500 is offered to any member who provides information leading to the arrest and conviction of any person who steals a member's car, boat or snowmobile, or of a hit-and-run driver who causes personal injury.
 
Arrest Bond Certificate
The registered vehicle owner is protected against the need for immediate cash payment or temporary detainment if arrested for most traffic violations while operating the Vehicle in a jurisdiction of the United States of America that accepts the Arrest Bond Certificate, up to $5,000. The registered owner will be billed for the payment of fine upon returning to Canada. Certain exclusions apply for offenses or traffic violations which include:
 
  • involving alcohol, drugs or narcotics;
  • failure to appear on prior traffic violations;
  • driving on a suspended or revoked drivers licence;
  • hit and run offenses;
  • failure to present evidence of Insurance;
  • illegal use or falsification of licence or registration;
  • engaging in any felonious act;
  • attempt to elude or eluding a police officer;
  • driving a vehicle for commercial purposes;
  • involving a traffic fine in excess of $5,000;
  • and those violations which occur in US. states that do not accept the Arrest Bond Certificate.
    •
If you fail to reimburse CAA or Subaru for court fines paid on your behalf within sixty (60) days, all coverage under the Subaru CARE program shall by forfeited by that owner.

These services are provided at no charge provided proper membership identification can be shown. Since the coverage of these services apply to the vehicle itself, any individual driving your Subaru is covered under the Subaru CARE program.
 
Trip Accident Assistance Service
This benefit will pay a maximum of $300 Cdn. to a vehicle owner whose vehicle, while being driven by the owner is disabled as a result of an accident which occurs 320 km (200 miles) or more from the owner's residence, and where the vehicle is immobile for a period of 24 hours or more. Payment covers expenses of rental car obtained from a local bon -fide rental agency; or local meals and lodging; or commercial transportation to destination or home. These benefits apply anywhere in Canada or the continental United States and are subject to these provisions and conditions:
 
  • The accident must occur at least 320 km or more from the vehicle owner's residence.
  • The vehicle must be disabled to the extent that it cannot be safely driven.
  • The accident must be reported to the nearest police agency and a copy of the police report must be submitted with all claims.
  • Benefits are provided for a period up to 72 hours from the time of the incident.
  • Local meals and lodging must be obtained in the general vicinity of the location at which the vehicle is being repaired. Cost of overnight lodging will be limited to the cost of one room per night for a maximum of three nights.
  • Commercial transportation will be limited to the cost of one adult ticket and must be obtained from a common carrier (airline, bus, taxi, etc.) licensed to carry passengers for hire. Taxi fare from the airport, bus or train depot will bepaid in addition to the cost of the ticket.
  • Only one payment per incident will be made and payment will be made directly to the registered vehicle owner making the claim.
  • All claims for Trip Accident Assistance benefits must be submitted to CAA within 60 days of the date of the incident.
    •  
    Limitations of Liability and Service
    For greater certainty, the Services being provided under this agreement do NOT include or extend to:
    • Transporting the disabled vehicle's operator and passengers to or from the disabled vehicle or transporting such persons after the service has been rendered.
    • Accepting appointments for service calls.
    • Cost of parts, labour or incidental expenses (telephone calls etc.) related to repair of the vehicle under any circumstances.
    • A vehicle which is abandoned, unlicensed, unplated or to be towed to a salvage yard.
    • Any charges relating to impounding and storage.
    • Service to a vehicle driven into an area not regularly travelled or which is impassable (e.g. private recreational roads, mud driveways, lane ways or beaches).
    • Service to a vehicle located in a snowbound area.
    • Under the circumstance of heavy demand for service, CAA reserves the right to initially tow the vehicle to the nearest repair facility and after the heavydemand is over, will tow the vehicle to the destination as outlined in the agreement. If the vehicle is already in a safe place, such as a private or public garage, driveway, etc., CAA reserves the right to service the vehicle only after the heavy demand is over.
    • In rendering service, the service outlet acts as an independent contractor rather than an agent of CAA or Subaru Canada, Inc. No responsibility for any loss or damage resulting from the provision of such services is assumed by CAA or Subaru Canada, Inc.
    • Any damages resulting from the acts of the independent service facility personnel are the sole responsibility of the facility and should be reported to the proprietor within 24 hours and prior to any repairs.
    • Charges for services, repairs, or labour which exceed those specified are at the vehicle operator's expense, at prevailing retail rates.
    Access to other special CAA programs and services offered through your local CAA Club. Please contact your nearest CAA office for details on these programs.
     
    Based on R. L. Polk & Co. registration statistics as of July 1,1993 See your dealer for details Subaru Canada, Inc. reserves the right to make any changes at any time, without notice, to the Subaru CARE programSubaru CARE and Subaru CARE Customer Assistance for Roadside Assistance are trademarks owned by Subaru Canada, Inc.